Organizational Citizenship Behavior of Secondary School Teachers
A Case of District Quetta, Balochistan
DOI:
https://doi.org/10.48112/aessr.v3i3.496Abstract
Abstract Views: 889
This study aimed to evaluate the Organizational Citizenship Behaviors (OCB) of secondary school teachers currently serving in the district of Quetta. Using a quantitative research method, the data was gathered from the randomly selected 250 teachers via an adopted questionnaire having 5-points Likert scale. The gathered data (based on the various dimensions of OCB including conscientiousness, sportsmanship, civic virtue, courtesy, and altruism) were analyzed using descriptive techniques and inferential statistical techniques. The findings of the study reveal that teachers currently serving in the secondary schools in the district of Quetta display no significant difference in OCB based on their genders and the sector of their serving schools, that is, private and public. However, there was a significant difference in OCB based on their age and years of experience. The findings of the study recommend the policymakers and school administrations to engage the teachers in the socially betterment of teachers without considering their different characteristics.
Keywords:
Balochistan, Organizational citizenship behavior, Quetta, Secondary school teachers, SportsmanshipReferences
Abdullah, M. R., & Kamil, N. L. M. (2020). Demographic characteristics and organisational citizenship behaviour in public institutions. Institutions and Economies, 89-105.
Ajlouni, W. M. E., Kaur, G., & Alomari, S. A. (2021). The impact of employees’ gender and age on organizational citizenship behavior using a fuzzy approach. Social Science Computer Review, 39(6), 1237-1252. https://doi.org/10.1177/0894439320971234
Alwi, M., Wiyono, B. B., Bafadal, I., & Imron, A. (2021). The relationship between personality, attitude, and organizational citizenship behavior of senior high school teachers in Indonesia. International Journal of Instruction, 14(2), 345-368.
Bahrami, M. A., Montazeralfaraj, R., Gazar, S. H., & Tafti, A. D. (2013). Demographic determinants of organizational citizenship behavior among hospital employees. Global Business and Management Research, 5(4), 171-178.
Barnard, C. I. (1938). The functions of the executive. Cambridge, MA: Harvard University Press.
Bateman, T. S., & Organ, D. W. (1983). Job satisfaction and the good soldier: The relationship between affect and employee “citizenship”. Academy of management Journal, 26(4), 587-595. https://doi.org/10.5465/255908
Belogolovsky, E., & Somech, A. (2010). Teachers’ organizational citizenship behavior: Examining the boundary between in-role behavior and extra-role behavior from the perspective of teachers, principals and parents. Teaching and Teacher education, 26(4), 914-923. https://doi.org/10.1016/j.tate.2009.10.032
Bergeron, D. M., Shipp, A. J., Rosen, B., & Furst, S. A. (2011). Organizational citizenship behavior and career outcomes. Journal of Management, 39(4), 958–984. https://doi.org/10.1177/0149206311407508
Bernard, H. R. (2013). Social research methods: Qualitative and quantitative approaches. Sage.
Blau, P. M. (1964). Exchange and power in social life. New York: J. Wiley.
Cheng, K. T. (2016). Doing good in public schools: Examining organisational citizenship behaviour in primary school teachers. Journal of Management & Organization, 22(4), 495-516. https://doi.org/10.1017/jmo.2015.47
de Geus, C. J., Ingrams, A., Tummers, L., & Pandey, S. K. (2020). Organizational citizenship behavior in the public sector: A systematic literature review and future research agenda. Public Administration Review, 80(2), 259-270. https://doi.org/10.1111/puar.13141
Dirican, A. H., & Erdil, O. (2016). An exploration of academic staff's organizational citizenship behavior and counterproductive work behavior in relation to demographic characteristics. Procedia-Social and Behavioral Sciences, 235, 351-360. https://doi.org/10.1016/j.sbspro.2016.11.043
Djaelani, A. K., Sanusi, A., & Triatmanto, B. (2021). Spiritual leadership, job Satisfaction, and its effect on organizational commitment and organizational citizenship behavior. Management Science Letters, 11(3), 3907-3914. https://eprints.unmer.ac.id/id/eprint/765
Dolan, S. L., Tzafrir, S. S., & Baruch, Y. (2005). Testing the causal relationships between procedural justice, trust and organizational citizenship behavior. Revue de gestion des Resources Humaines, 57, 79-89.
Ersoy, N. C., Derous, E., Born, M. P., & Van der Molen, H. T. (2015). Antecedents of organizational citizenship behavior among Turkish white-collar employees in The Netherlands and Turkey. International Journal of Intercultural Relations, 49, 68-79. https://doi.org/10.1016/j.ijintrel.2015.06.010
Farooqui, M. R. (2012). Measuring organizational citizenship behavior (OCB) as a consequence of organizational climate (OC). Asian Journal of Business Management, 4(3), 294-302.
Grove, S. K., Burns, N., & Gray, J. (2012). The practice of nursing research: Appraisal, synthesis, and generation of evidence. Elsevier Health Sciences.
Khalid, S. A., Jusoff, K., Othman, M., Ismail, M., & Rahman, N. A. (2010). Organizational citizenship behavior as a predictor of student academic achievement. International Journal of Economics and Finance, 2(1), 65-71.
Kilinç, A. Ç. (2014). A Quantitative Study of the Relationship between Distributed Leadership and Organizational Citizenship Behavior: Perceptions of Turkish Primary School Teachers. Journal of Curriculum and Teaching, 3(2), 69-78.
Klassen, A. C., Creswell, J., Plano Clark, V. L., Smith, K. C., & Meissner, H. I. (2012). Best practices in mixed methods for quality of life research. Quality of life Research, 21, 377-380. https://doi.org/10.1007/s11136-012-0122-x
Mahnaz, M. A., Mehdi, M., Jafar, K. M., & Abbolghasem, P. (2013). The effect of demographic characteristics on organizational citizenship behavior in the selected teaching hospitals in Tehran. African Journal of Business Management, 7(34), 3324-3331.
Mearaj, A. (2010). Organizational citizenship behavior (OCB): Inside Bahraini Organizations-Master in Business Administration Theses. Published dissertation, Open University, Malaysia.
Mirković, B., & Čizmić, S. (1988). Demographic Characteristics and Organizational Citizenship Behaviour of Employees. Empirical Studies in Psychology, 54.
Nadiri, H., & Tanova, C. (2010). An investigation of the role of justice in turnover intentions, job satisfaction, and organizational citizenship behavior in hospitality industry. International Journal of Hospitality Management, 29(1), 33-41. https://doi.org/10.1016/j.ijhm.2009.05.001
Naeem, B., Malik, M. E., & Bano, N. (2014). Nurturing organizational citizenship behaviours by optimism subculture empirical evidence from Pakistan. Pakistan Economic and Social Review, 175-186. https://www.jstor.org/stable/24398857
Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington, MA: Lexington Books.
Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of management, 26(3), 513-563. https://doi.org/10.1177/014920630002600307
Polit, D., & Hungler, B. P. (1993). Nursing Research. Essentials of nursing research: Methods, appraisal, and utilization. Philadelphia: Lippincott.
Popescu, A. M., & Deaconu, A. (2013). High–school, organizational citizenship behavior moderator. Procedia-Social and Behavioral Sciences, 92, 735-740. https://doi.org/10.1016/j.sbspro.2013.08.747
Shann, M. H. (1998). Professional commitment and satisfaction among teachers in urban middle schools. The Journal of Educational Research, 92(2), 67-73. https://doi.org/10.1080/00220679809597578
Slevitch, L. (2011). Qualitative and quantitative methodologies compared: Ontological and epistemological perspectives. Journal of Quality Assurance in Hospitality & Tourism, 12(1), 73-81. https://doi.org/10.1080/1528008X.2011.541810
Somech, A., & Bogler, R. (2023). Organizational citizenship behavior (OCB) above and beyond: Teachers’ OCB during COVID-19. Teaching and Teacher Education, 130, 104183. https://doi.org/10.1016/j.tate.2023.104183
Somech, A., & Ohayon, B. E. (2020). The trickle-down effect of OCB in schools: The link between leader OCB and team OCB. Journal of Educational Administration, 58(6), 629-643. https://doi.org/10.1108/JEA-03-2019-0056
Somech, A., & Oplatka, I. (2014). Organizational citizenship behavior in schools: Examining the impact and opportunities within educational systems. New York, NY: Routledge.
Somech, A., & Ron, I. (2007). Promoting organizational citizenship behavior in schools: The impact of individual and organizational characteristics. Educational Administration Quarterly, 43(1), 38-66. https://doi.org/10.1177/0013161X06291254
Spitzmuller, M., Van Dyne, L., & Ilies, R. (2008). Organizational citizenship behavior: A review and extension of its nomological network. The SAGE handbook of organizational behavior, 1, 106-123.
Sweetland, S. R., & Hoy, W. K. (2000). School characteristics and educational outcomes: Toward an organizational model of student achievement in middle schools. Educational Administration Quarterly, 36(5), 703-729. https://doi.org/10.1177/00131610021969173
Tavakol, M., & Dennick, R. (2011). Making sense of Cronbach's alpha. International Journal of Medical Education, 2, 53. https://doi.org/10.5116%2Fijme.4dfb.8dfd
Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of management, 17(3), 601-617. https://doi.org/10.1177/014920639101700305
Yaghoubi, M., Afshar, M., & Javadi, M. (2012). A study of relationship between the organizational justice and organizational citizenship behavior among nurses in selected hospitals of Isfahan University of Medical Sciences. Iranian Journal of Nursing and Midwifery Research, 17(6), 456. https://pubmed.ncbi.nlm.nih.gov/23922589
Yucel, C. (2008). Teacher burnout and organizational citizenship behavior in Turkish elementary schools. Educational Planning, 17(1), 27-43.
Zhijie, S., Asghar, M., Gull, N., Shi, R., & Akbar, M. (2019). Perceived organizational politics impact on organizational citizenship behavior: Job stress in the teachers. BioCell, 43(6).
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Academy of Education and Social Sciences Review

This work is licensed under a Creative Commons Attribution 4.0 International License.

















