Privacy Statement

iRAPA (the Publisher) is committed to maintaining your confidence and trust with respect to your privacy. This privacy policy explains how we collect, use, and share your personal information.
 
ABOUT OUR PRIVACY POLICY
This privacy policy applies to the website of the Academy of Education and Social Sciences Review (AESSR) and its associated channels that are used for correspondence with authors, reviewers, advisory and editorial members, and others. The publisher iRAPA, which owns and administers AESSR, as identified therein, is the primary controller of your personal information provided to or collected by for the services offered by AESSR (each, a “Service” ).
 
Information we collect
The types of personal information we collect directly from you depend on the content and features of the service you use and how you interact with us. This may include:
  • Account login credentials, such as usernames and passwords, password hints, and similar security information
  • Contact details, such as your name, email address, postal address, phone number, and social media handle
  • Other account registration and profile information, including educational, professional, and other background information, such as your field of study, current position, practice area, areas of interests, gender, ORCID ID, and photo
  • Content that you upload and share or store in your account, such as annotations, comments, contributions, and replies
  • Payment information, such as credit or debit card numbers and government-issued ID numbers
  • Information that you communicate to us, such as questions or information you send to customer support
  • Data that you provide to us as part of interacting with the service by submitting search queries
  • Communication preferences, such as your preferred language and the frequency, type, and format of alerts you sign
How we use your information
We are committed to delivering a relevant and useful experience to you. Depending on how you interact with us and the service, we use your personal information to:
  • Provide, activate, and manage your access to and use of the service;
  • Process and fulfil a request, order, download, subscription or other transactions;
  • Offer you customized content and other personalization to make the service more efficient for you and more relevant to your interests and geography;
  • Enhance and improve the service, such as adding new content and features;
  • Notify you about changes, updates, and other announcements related to the service;
  • Deliver targeted advertisements, promotional messages, and other information related to the service and to your interest;
  • Provide technical product and other support and help to keep the service working, safe, and secure; and
  • Identify usage trends and develop data analysis, including for the purposes of research, audits, reporting, and other business operations
We may also use your personal information to:
  • Respond to your requests, inquiries, comments or concerns;
  • Invite you to submit or review manuscripts or participate in our publishing programs;
  • Issue payments and statements, such as for royalties and editorial fees;
  • Conduct and administer user testing and surveys as well as sweepstakes, competitions, and similar promotions;
  • Provide you with relevant iRAPA promotional messages and other information about products, events, and services group companies, and third parties such as societies and sponsors;
  • Enhance and improve our products, and events services to develop new ones; and
  • Comply with our legal obligations, resolve disputes, and enforce our agreements.
Sharing of your information
We share your personal information in the following ways and contexts.
If you access the service through a subscription administered by your institution, your personal information and certain usage data gathered through the Service, such as the number of items you downloaded, any fee-based items you accessed, and test scores, may be accessed by or shared with the administrators authorized by your institution for the purposes of usage analysis, subscription management, course management testing, and remediation. If your institution is a corporation or other business entity, additional usage data, such as the types of records you viewed and the number of searches you ran, may be shared for the purposes of cost attribution and departmental budgeting.
We may also disclose to your institution or other third parties non-personally identifiable information, such as anonymous usage data reports and aggregated information, subject to any applicable legal or contractual obligations.
 
DATA SECURITY
We take precautions to safeguard your personal information against loss, theft, and misuse of unauthorized access, disclosure, alteration, and destruction through the use of appropriate technical and organizational measures.
 
CONTACT
If you have any questions, comments, complaints or requests regarding this privacy policy or our processing of your information, please get in touch with the iRAPA Data Protection Officer via support@irapa.org.