Impact of International and Local Celebrity Endorsements on Brand Credibility and Brand Loyalty

Authors

  • Fouzia Sheeraz (Ph.D) Department of Business Studies, Sir Syed University of Engineering & Technology, Karachi, Pakistan https://orcid.org/0009-0008-4906-0190
  • Syed Muhammad Danish Department of International Business, De Montfort University, Leicester, England
  • Adnan Rafique Planning, Monitoring & Evaluation Cell, Works & Services Department, Government of Sindh, Pakistan https://orcid.org/0009-0003-2634-1794
  • Syed Irfan Haider Rizvi Department of Business Administration, Sir Syed University of Engineering & Technology, Karachi, Pakistan
  • Shahzaman Shah Department of Business Administration, Sir Syed University of Engineering & Technology, Karachi, Pakistan

DOI:

https://doi.org/10.5281/zenodo.18239649

Abstract

Abstract Views: 130

This study aimed to investigate the impact of endorsement with national and international celebrities in advertisements on brand credibility and brand loyalty. From this perspective, Vivo mobile (for national celebrity endorsement) and QMobile mobile (for international celebrity endorsement) were selected, while the two national and international celebrities included Babar Azam (National) and Esra Bilgiç (International). Primary data was collected from different people (having experience of purchasing QMobile mobile phone and vivo mobile phones) living in Pakistan, having different genders, educational backgrounds, and working experiences with different levels of income through an adopted questionnaire, containing items. The gathered data was analysed through multiple regressions. The findings of the study revealed earning (monthly income) as a significant variable that impacted the customer loyalty for both QMobile and vivo mobile. The study recommends the marketers to pay more attention to the market price rather than the celebrity endorsement to increase their credibility and customers’ loyalty.

Keywords:

Brand credibility, Brand promotion, Brand quality, Celebrity endorsement, Customer loyalty

Author Biographies

Fouzia Sheeraz (Ph.D),

She is an Assistant Professor at the Department of Business Studies, Sir Syed University of Engineering & Technology, Karachi, Pakistan. She obtained her Post-Doctorate in Business Administration (HRM) from the University of Aveiro, Aveiro, Portugal.

Syed Muhammad Danish,

He is a Research Scholar at the Department of International Business, De Montfort University, Leicester, England. He completed his Masters in Administration from Hamdard University, Karachi, Pakistan.

Adnan Rafique,

He is holding an Administrative Position at the Planning, Monitoring & Evaluation Cell, Works & Services Department, Government of Sindh, Pakistan. He completed his Masters in Structural Engineering from Sir Syed University of Engineering & Technology, Karachi, Pakistan.

Syed Irfan Haider Rizvi,

He is a Research Scholar at the Department of Business Administration, Sir Syed University of Engineering & Technology, Karachi, Pakistan. He completed his Bachelors in Business Administration from Sir Syed University of Engineering & Technology, Karachi, Pakistan.

Shahzaman Shah,

He is a Research Scholar at the Department of Business Administration, Sir Syed University of Engineering & Technology, Karachi, Pakistan. He completed his Bachelors in Business Administration from Sir Syed University of Engineering & Technology, Karachi, Pakistan.

References

Albert, N., Ambroise, L., & Valette-Florence, P. (2017). Consumer, brand, celebrity: which congruency produces effective celebrity endorsements?. Journal of Business Research, 81, 96-106. https://doi.org/10.1016/j.jbusres.2017.08.002

Annissa, A. N., & Paramita, E. L. (2021). Brand promotion: The effects of celebrity endorsement and brand image on consumer buying decision. Jurnal Bisnis dan Manajemen, 8(1), 82-90. https://doi.org/10.26905/jbm.v8i1.5413

Brennan, S., Ilicic, J., & Kennedy, A. (2025). Two together is better than two apart: examining multi-celebrity endorsement effectiveness. International Journal of Advertising, 1-31. https://doi.org/10.1080/02650487.2025.2500226

Chan, T. J., Selvakumaran, D., Idris, I., & Adzharuddin, N. A. (2021). The influence of celebrity endorser characteristics on brand image: A case study of Vivo. SEARCH Journal of Media and Communication Research, 13(3), 19-34.

Chaudhary, U., & Asthana, A. (2015). Impact of celebrity endorsements on consumer brand loyalty: Does it really matter. International Journal of Scientific and Research Publications, 5(12), 220-225.

Chin, P. N., Isa, S. M., & Alodin, Y. (2020). The impact of endorser and brand credibility on consumers’ purchase intention: the mediating effect of attitude towards brand and brand credibility. Journal of Marketing Communications, 26(8), 896-912. https://doi.org/10.1080/13527266.2019.1604561

Chin, P. N., Isa, S. M., & Alodin, Y. (2020). The impact of endorser and brand credibility on consumers’ purchase intention: the mediating effect of attitude towards brand and brand credibility. Journal of Marketing Communications, 26(8), 896-912. https://doi.org/10.1080/13527266.2019.1604561

Crespo, C. F., Ferreira, A. G., Ribeiro, F. M., & Popa, V. (2025). The effect of celebrity endorsement on brand equity: A cross cultural comparison. Journal of International Consumer Marketing, 37(1), 1-22. https://doi.org/10.1080/08961530.2024.2324779

Dissanayake, D. M. R., & Weerasiri, R. A. S. (2017). The impact of perceived effectiveness of celebrity endorsement on perceived brand personality. Journal of Accounting & Marketing, 6(3), 1-9. https://doi.org/10.20525/IJRBS.V11I5.1893

Durmaz, Y., Çavuşoğlu, S., & Özer, Ö. (2018). The effect of brand image and brand benefit on customer loyalty: the case of Turkey. International Journal of Academic Research in Business and Social Sciences, 8(5), 528-540. http://dx.doi.org/10.6007/IJARBSS/v8-i5/4140

Hameed, F., Malik, I. A., Hadi, N. U., & Raza, M. A. (2023). Brand awareness and purchase intention in the age of digital communication: A moderated mediation model of celebrity endorsement and consumer attitude. Online Journal of Communication and Media Technologies, 13(2), e202309. https://doi.org/10.30935/ojcmt/12876

Hasan, G., & Elviana, E. (2022, September). Effect of brand image, celebrity endorsement, EWOM, brand awareness and social media communication on purchase intention with brand trust as a mediation variable on smartphone users in Batam city. In Conference on Business, Social Sciences and Technology (CoNeScINTech) (Vol. 2, No. 1, pp. 153-161).

Jun, M., Han, J., Zhou, Z., & Eisingerich, A. B. (2023). When is celebrity endorsement effective? Exploring the role of celebrity endorsers in enhancing key brand associations. Journal of Business Research, 164, 113951. https://doi.org/10.1016/j.jbusres.2023.113951

Jun, M., Han, J., Zhou, Z., & Eisingerich, A. B. (2023). When is celebrity endorsement effective? Exploring the role of celebrity endorsers in enhancing key brand associations. Journal of Business Research, 164, 113951. https://doi.org/10.1016/j.jbusres.2023.113951

Khan, A., Sabir, R. I., Majid, M. B., Javaid, M. U., Anwar ul Haq, M., & Mehmood, H. (2022). Celebrity endorsements, whitening products, and consumer purchase intentions: A review of literature. Journal of Cosmetic Dermatology, 21(10), 4194-4204. https://doi.org/10.1111/jocd.14903

Khan, M. M., Memon, Z., & Kumar, S. (2019). Celebrity endorsement and purchase intentions: The role of perceived quality and brand loyalty. Market forces, 14(2).

Kim, S. S., Choe, J. Y. J., & Petrick, J. F. (2018). The effect of celebrity on brand awareness, perceived quality, brand image, brand loyalty, and destination attachment to a literary festival. Journal of Destination Marketing & Management, 9, 320-329. https://doi.org/10.1016/j.jdmm.2018.03.006

Kumar, S. (2024). ‘Adopt-adapt-create’: An overview on the story of lux selling soap and stardom. Austin Journal of Business Administration And Management Учредители: Austin Publishing Group, 8(2).

Li, S., Suhari, U., Shidiqqi, M. F., Aras, M., & Mani, L. (2023). The role of celebrity endorsement on impulse buying behavior with customer loyalty as a moderating in the e-commerce industry. Business Economic, Communication, and Social Sciences Journal (BECOSS), 5(1), 59-72. https://doi.org/10.21512/becossjournal.v5i1.9076

Lili, Z., Al Mamun, A., Hayat, N., Salamah, A. A., Yang, Q., & Ali, M. H. (2022). Celebrity endorsement, brand equity, and green cosmetics purchase intention among Chinese youth. Frontiers in Psychology, 13, 860177. https://doi.org/10.3389/fpsyg.2022.860177

Lili, Z., Al Mamun, A., Hayat, N., Salamah, A. A., Yang, Q., & Ali, M. H. (2022). Celebrity endorsement, brand equity, and green cosmetics purchase intention among Chinese youth. Frontiers in Psychology, 13, 860177. https://doi.org/10.3389/fpsyg.2022.860177

Moreira, F., Pereira, I., Santos, J. D., & Pires, P. B. (2023). Sports celebrity endorsement impact on purchase intention. Revista Galega de Economía, 32(3), 1-21. https://doi.org/10.15304/rge.32.3.8710

Olmedo, A., Milner‐Gulland, E. J., Challender, D. W., Cugnière, L., Dao, H. T. T., Nguyen, L. B., ... & Veríssimo, D. (2020). A scoping review of celebrity endorsement in environmental campaigns and evidence for its effectiveness. Conservation Science and Practice, 2(10), e261. https://doi.org/10.1111/csp2.261

Rahman, R. (2018). Building brand awareness: The role of celebrity endorsement in advertisements. Journal of Global Scholars of Marketing Science, 28(4), 363-384. https://doi.org/10.1080/21639159.2018.1509366

Rocha, P. I., Caldeira de Oliveira, J. H., & Giraldi, J. D. M. E. (2020). Marketing communications via celebrity endorsement: an integrative review. Benchmarking: An International Journal, 27(7), 2233-2259. https://doi.org/10.1108/BIJ-05-2018-0133

Rosita, D., & Novitaningtyas, I. (2021). Pengaruh celebrity endorser dan brand image terhadap keputusan pembelian produk Wardah pada konsumen mahasiswa. INOBIS: Jurnal Inovasi Bisnis Dan Manajemen Indonesia, 4(4), 494-505. https://doi.org/10.31842/jurnalinobis.v4i4.200

Sah, P. V., & Indira, D. (2024, February). Impact of celebrity endorsements on purchasing behavior of the customers. In AIP Conference Proceedings (Vol. 3007, No. 1, p. 100022). AIP Publishing LLC. https://doi.org/10.1063/5.0192969

Shao, Z., Ho, J. S. Y., Tan, G. W. H., Ooi, K. B., & Dennis, C. (2024). Will social media celebrities drive me crazy? Exploring the effects of celebrity endorsement on impulsive buying behavior in social commerce. International Journal of Consumer Studies, 48(3), e13047. https://doi.org/10.1111/ijcs.13047

Shetty, K., & Fitzsimmons, J. R. (2022). The effect of brand personality congruence, brand attachment and brand love on loyalty among HENRY's in the luxury branding sector. Journal of Fashion Marketing and Management: An International Journal, 26(1), 21-35. https://doi.org/10.1108/JFMM-09-2020-0208

Shi, P., Lu, X., Zhou, Y., Sun, C., Wang, L., & Geng, B. (2021). Online star vs. celebrity endorsements: The role of self-concept and advertising appeal in influencing purchase intention. Frontiers in Psychology, 12, 736883. https://doi.org/10.3389/fpsyg.2021.736883

sNelson, O., & Deborah, A. (2017). Celebrity endorsement influence on brand credibility: A critical review of previous studies. Online Journal of Communication and Media Technologies, 7(1), 15-32. https://doi.org/10.29333/ojcmt/2577

Sunarwia, A. A., Kadir, A. R., Maming, D., Kadir, N., Parawansa, D. A., & Mustafa, F. (2023). The effect of celebrity endorsement on repurchase intention with brand attitude, brand credibility, and brand image as intervening variables on product somethinc. Economics and Business Journal (ECBIS), 1(5), 773-784. https://doi.org/10.47353/ecbis.v1i5.90

Von Hohenberg, B. C., & Guess, A. M. (2023). When do sources persuade? The effect of source credibility on opinion change. Journal of Experimental Political Science, 10(3), 328-342. https://doi.org/10.1017/XPS.2022.2

Wang, S. W., & Scheinbaum, A. C. (2018). Enhancing brand credibility via celebrity endorsement: Trustworthiness trumps attractiveness and expertise. Journal of Advertising Research, 58(1), 16-32. https://doi.org/10.2501/JAR-2017-042

Wang, S. W., Kao, G. H. Y., & Ngamsiriudom, W. (2017). Consumers' attitude of endorser credibility, brand and intention with respect to celebrity endorsement of the airline sector. Journal of Air Transport Management, 60, 10-17. https://doi.org/10.1016/j.jairtraman.2016.12.007

Wang, S., & Liu, M. T. (2022). Celebrity endorsement in marketing from 1960 to 2021: a bibliometric review and future agenda. Asia Pacific Journal of Marketing and Logistics, 35(4), 849-873. https://doi.org/10.1108/APJML-12-2021-0918

Published

2025-12-31

How to Cite

Sheeraz, F., Danish, S. M., Rafique, A., Rizvi, S. I. H., & Shah, S. (2025). Impact of International and Local Celebrity Endorsements on Brand Credibility and Brand Loyalty. International Journal of Trends and Innovations in Business & Social Sciences, 3(4), 351–361. https://doi.org/10.5281/zenodo.18239649

Issue

Section

Articles

Similar Articles

1 2 3 > >> 

You may also start an advanced similarity search for this article.

Most read articles by the same author(s)